Test the Docking Station to see if the issues are resolved.(See instructions for the reset procedure above) Power cycle the dock once the firmware has been updated.The dock must be connected to the computer during the update process to detect and install the dock firmware.Drivers can also be manually downloaded and installed from the Dell Support website. Run SupportAssist (all models), or Dell Command Update (Precision, XPS, and Latitude) or Dell Update (Vostro, Inspiron, and G-Series) to update the computer BIOS and D rivers for both the computer and dock.Run Windows Update to ensure that the operating system is up to date.Windows Operating System and Dell driver updates: Plug the dock USB-C or Thunderbolt cable back to the computer.The dock LED on the power button should blink three (3) times.Drain any remaining power to the dock by holding the power button for 30 seconds.Unplug AC power from the WD19 series dock.Remove the dock USB-C or Thunderbolt cable from the computer.NOTE: Your computer must be connected to the docking station before installing the driver updates.